If you have any questions, please see the two ways to contact J4K below. We are open Monday to Friday 9am til 5pm, so if you message over the weekend, it will be Monday before we reply. We also do NOT answer any product queries on social media, so please us this page and follow instruction, so we can best serve you.

If you want to RETURN an item, there is NO need to email J4K, instead please follow instructions here: We also do not accept any image(s) being emailed in of products for refund, exchange etc, so any and all products must be returned to warehouse before any exchange, refund etc, is considered.

Important: Please make sure you only use ONE method of contacting J4K, otherwise this might delay your query. So please either choose instant chat or complete the form on this page to get in contact.

Please See the different way to contact J4K

Email: Please complete form to Right.

Instant Chat: Use instant chat on website to directly chat to the J4K team. (Mon to Fri - 9am to 5pm)

At J4K we pride ourselves in our customer service, but for whatever reason if we did not answer you within 24 hours (not including weekends) please contact us again. At J4K we would NEVER ignore any query but sometimes messages simple just do not go through. So if this happens, please try again.

Remember, We Are Here To Help. J4K PROUD TO BE DIFFERENT!

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