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Please Note: We are open Monday to Friday 9am til 5pm, so if you message over the weekend, it will be Monday before we reply.

If you want to RETURN an item, there is NO need to email J4K, instead please follow instructions here: RETURNS. .

Important: Please make sure you only use ONE method of contacting J4K, otherwise this might delay your query. So please either choose instant chat or complete the form on this page to get in contact.

Email: Please complete form to Right.

At J4K we pride ourselves in our customer service, but for whatever reason if we did not answer you within 24 hours (not including weekends) please contact us again.

At J4K we would NEVER ignore any query but sometimes messages simple just do not go through. So if this happens, please try again.

Remember, We Are Here To Help.

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