IMPORTANT: If you want to return an item, please do not email J4K. Instead, please follow the instructions here: RETURNS
If you email J4K about a return, our team will only direct you back to the RETURNS page, as staff cannot deal with return requests by email.
J4K is open Monday to Friday, 9am to 5pm. If you send a message over the weekend, we will reply on Monday.
Email: Please complete form to Right.
At J4K we pride ourselves in our customer service, but for whatever reason if we did not answer you within 24 hours (not including weekends) please contact us again.
At J4K we would NEVER ignore any query but sometimes messages simple just do not go through. So if this happens, please try again.
Remember, We Are Here To Help.
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