Thank you for contacting J4K. We normally answer ALL emails same day but please give us up to 24 hours to answer. (Please Note: We do not work weekends.)

If for whatever reason we have not answered your email within 24 hours, please get in contact with us again. At J4K we will NEVER ignore any customer or member, but sometimes emails just do not come through. So please just contact J4K again.

To return a product you do NOT need to get in contact with J4K as we have a seamless process in place for you. So please just simply follow the instructions here: RETURNS


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